HSBC internet banking log on.Prossibly hit by spyware.?

It's normal to see a page requesting user to type in his date of birth and 3 random digits of security code.But on my computer,it goes to a page requesting me to type in my whole security number without hidding the number.The page is


" saying You are logging on as


Notice: Undefined variable: internetBankingID in C:\Program Files\Apache Software Foundation\Apache2.2\htdocs\fk\UK\hsbc.p... on line 60


. , close this window and retype your internet banking user ID"


There's a security number box below the above sentence.If i press continue with or without typing anything in the box,it'll come to the normal page(DOB and 3 digits page.).Yesterday I was blocked by HSBC saying i got a card fruad.I went to the bank directly and CS said it's the problem of my own computer.Possibly some spyware.I checked my computer with spybot and adware today and after fixing the spyware inside my computer,the problem still exists.I dont got the same problem in other computer,what should I do?thx a lot

HSBC internet banking log on.Prossibly hit by spyware.?
For peace of mind, I suggest It's worth getting an expert to check your computer out at:





http://www.webuser.co.uk/forums/ubbthrea...





Register, go to the Hijack This Forum, read the instructions on how to post a log, give a brief description of your problem (like you've just typed) and post your log there. The guys in there are fantastic and trustworthy and will guide you through in getting rid of anything nasty from your computer.





You must post a HijackThis log as per the instructions, not just your problem.
Reply:Had the same problem it was my personal computer.
Reply:Try scanning again in safe mode, you may have got rid of the spayware then got it back again by visiting a site or viewing an email in your inbox. If the problem only happens on one PC then you got the problem on that PC not at the site.


PS use a different PC and change your logon and password ASAP
Reply:There is errors in your PC. If your antispyware can not detect it, better you adopt a system restore operation. It is safe and the problems can be rectified. You have to carefully select the date of restore. Ensure that the PC was functioning normally on the selected for restoration. If you want to know an effective procedure for system restore please visit the following site.


http://tinyurl.com/ylr2cl


After successfull repairs select a standard antivirus and an anti spyware and install in your PC so that the problem does not occur again.There are a number of antivirus and anti spyware in the market. Some are free some are to be purchased. Please visit the following site and select a suitable free antivirus.


http://tinyurl.com/ymctqq


You can visit the following site , if you want a more effective antivirus . You have to pay for it!


http://tinyurl.com/ykzjyp


You also try to select and install a suitable spyware to protect the Pc against spyware attacks.


http://tinyurl.com/ygvyzh


After succesful installation of the protective wares create a system restore point.
Reply:Intimate your bank of the problem and change your bank log in details immediately. Scan the PC with standard antivirus software. If you do not have one, I can give a few links that offer free virus and spy ware removers...!You may be having a virus or spyware installed on your PC. Norton, AVG , Avast are free antivirus software. Ad-aware, Ewido are free spyware removers. You can download free softwares at


http://fixit.in/antivirus.html and http://fixit.in/spywareremover.html
Reply:When I get a light threat I let the scan clean up.


When it is serious I always re-install windows.


Once or twice a year I do this........but I end up with a reliable machine..........banking is serious enough.

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